RETURNS & POLICIES
For questions about your order or inquires about a specific product, please email
us at firstname.lastname@example.org. You can also reach us by phone at 720 535 1947,
Monday-Friday 11AM-6PM MST.
All orders placed Monday-Friday (excluding holidays) before 2PM MST will begin
processing that day and ship within 24 hours, pending item availability and credit
card verification. Orders placed after 2PM MST will begin processing the next
business day. Orders placed on Friday after 2PM MST will begin processing the
following Monday. Transit times do not include Saturday, Sunday or holidays.
Order processing cut-off times are provided as guidelines only, and do not take
into account possible delays caused by item availability and payment
If for any reason you are not happy with your purchase, we will accept returns or
exchanges on items that are returned in their original unworn, unwashed
condition with all tags intact. Shoes will be accepted only if returned in their
original, undamaged shoebox or bag.
We do not accept returns on vintage goods, furniture, special orders, apothecary,
swimwear and undergarments.
Sale items are always final sale. NO EXCEPTIONS.
Please email us at email@example.com within 5 days of receiving your order
to be issued a Return Authorization Number (RA#). Returns must be postmarked
within 5 days of receiving your RA# to be eligible for return/exchange. All returns
that do not meet the 5 day requirement for RA# request will only be considered
for online store credit or exchange. If an item(s) are returned for exchange,
please inquire to be provided a return label.